THE PROBLEM OF DISPLACED SYRIANS AND THE REFUGEES, DEEMED AS "THE GREATEST HUMANITARIAN CRISIS" NOWADAYS, HAVE GREAT IMPORTANCE IN THE VIEW OF TÜRK TELEKOM AS ALL PUBLIC INSTITUTIONS AND ORGANIZATIONS IN TURKEY.
In this context, Türk Telekom evaluated the local and international studies, reports, academic papers, governmental outputs that were carried out specifically for the refugees in Turkey and identified the priority areas respectively Safety & Security, Health, Education, Unemployment and Integration areas for emergency action planning. However, Türk Telekom believe that these data will not only contribute to the 5 major problems and issues mentioned above, but also contribute to the research to be done in other fields. Within this scope, Türk Telekom would like to thank the current and future partners for having explicitly stated the questions, issues and challenges the populations that are confronted with.
From April 2011 to September 2016, the number of Syrian citizens, escaped from the civil war in Syria and Syrian refugees in Turkey reached 2.7 million, and indeed with the other refugees, this number exceeds 3.5 million. At the beginning, immigration of Syrians to Turkey was seen as short termed and temporary visit, however, now it has been anticipated that they will be staying in Turkey for a longer time period and the significant portion of the Syrian population will not turn back their countries.
In this Project, Türk Telekom aims to ease problems of refugees and to support them by sharing information of its customers having refugee status with researchers, think tanks, aid commissions, unions, related public institutions that have activities in local, regional, continental and international arenas.
In addition, this project have intention to contribute solution of 5 major problems, having elements as increasing psychological resilience of refugees, decreasing risk factors emanating from their negative life conditions.
Socio-cultural factors can be differentiated by different age, gender, ethnicity or religious groups. In other words, they cannot be generalized. Using the same problem solving methods for all the risk areas will decrease the impact of the support programs. Therefore, we are of the opinion that Türk Telekom datasets will have crucial impact on the research studies including right target groups and classifications.
OVERALL REFUGEES EDUCATION SITUATION
Children's education issue is one of the most important problems for Syrian conflict. When we look at the pre-war period and compare it with other Arab countries, the level of education of Syrian people is high. 77% of the population over 10 years are literate. This ratio is 89% for male population and 64% for female population. Due to the fact that the schools have been started closing in large scale since March 2011, there has been an uneducated time for Syrian children before coming to Turkey. Due to the number of asylum seekers and the prolongation of the number of years spent, the need for education increased even more. When the refugees do not speak the language of the country they re-locate to, this causes an important problem. The educational environment in Syria deteriorated quickly after the war started. In 2015, approximately 2.7 million Syrian children did not attend school. For this reason, children who arrives to refugee camps have already educational disadvantages. Syrian children need to catch up the educational subjects and simultaneously learn the language of host country. However, emotional trauma experienced by many refugee children may affect their cognitive, emotional, and social development and increase their academic challenges. Syrian girls are more influenced by the education crisis than boys. Syrian little girls are being forced into marriage at an early age.
Obtaining the right to education does not always enable refugees to get equal gain from it as the native people of the host country. Even if refugees would be able to obtain equal rights as native citizens in the host countries, they might still face problems while getting proper education. Naturally, the refugee students have cultural, linguistic, anthropological differences than the native students, and this causes the refugees to experience discrimination and lack of belonging. Integration of refugees within national education systems certainly helps them to obtain "Social Citizenship”, meaning the citizenship that entails access to political, civil and social rights in a state. But marginalization of refugees, similar to national ethnic and linguistic minorities, hampers this idea, where refugee children tend to show psychological disorders due to limited social interaction, feeling out of place, bullying etc.
AT THE CURRENT STAGE OF IMPLEMENTATION OF THE HEALTHCARE AND SOCIAL ACTION POLICY, THE NEEDS OF THE RESEARCH INCLUDE THE FOLLOWING ISSUES:
- Education cannot be attained to the desired level due to lack of qualified records
- Turkish education is not spread among the refugees
- Lack of information on how the psychological counseling and guidance service in Syria is carried out.
- Financing problem in education opportunities provided to refugees
- The services for children with special needs are not planned in the education system (disabled children, gifted children, etc.).
- Family members lack of knowledge in child education.
- Information on basic problem areas in schools and family education programs are not being effectively implemented. (child marriages, daily needs, etc.)
- Access problems to children who can not go to school